Question 1

Is Umsiyeti free to use?

Accepted Answer

Yes — the app is free to download and browse. You only pay for the services you book, with transparent prices and no hidden fees.

Question 2

What payment methods do you support?

Accepted Answer

Bankily (B-PAY), credit/debit cards, Apple Pay, and Google Pay. All payments are processed securely with server-side validation.

Question 3

Are providers verified?

Accepted Answer

Every provider goes through identity, business registration, and quality verification before they can list services.

Question 4

Can I plan in Arabic?

Accepted Answer

Yes — the entire app, including Umsiyeti AI, supports Arabic, French, and English with full RTL.

Question 5

Do you cover cities outside Nouakchott?

Accepted Answer

We serve Nouakchott, Nouadhibou, Rosso, and other Mauritanian cities.

Alem Decor✓ Verified

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